1. THE DATA WE COLLECT
(a) Data you provide us.
We may collect and process the following data about you:
• Contact Information
• Payment Information
• Player Name and Profile Information
• Your messages to the Service (such as chat logs and player support tickets)
• Other data you choose to give us (such as data to identify a lost account)
(b) Data we collect automatically: We collect details of your use of our Services and the resources that you access. Such usage information includes information about how and when you access or use our Services.
• Accessed games
• Game score
• Pages visited
• Purchases and uses of Virtual money and/or goods
• Details of Purchase and Gameplay
• General location data (GPS, with your consent)
• Your device data such as device name, operating system, browser type, and language
• Data about your use of the Service, such as gameplay data and your interactions with other players within the Service (for example, invites, gifts, sharing of your rank or level, screenshots, etc.)
• Technical Information (such as information about the device you use to access our Services, IP address, operating system, browser type, and other system information, Device identifier, Locale)
• User communication with Skypeople (Messages and communications that we send to you. We may keep a record of the correspondence.)
(c) Data we collect from our partners.
• Communication and interaction with your contacts through social media channels (including, social network services, messengers, and any other services which have social features like inviting friends and sharing information with friends).
• Demographic data (such as to determine the coarse location of your IP address)
• Data if you link with one of our Websites/Apps through a third-party social network such as Facebook or Game Center (for iOS devices).
- Personal Information
- Name, User Name, and Photograph
2. Use of collected information
We may use the information collected from you for a variety of purposes, primarily relating to providing our Services and information about our Services. We may also use the information for other purposes as otherwise allowed by law.
For example, we (or a supplier or our affiliate company acting on our behalf and only under our instructions) may use your personal information, including personally identifiable information, for the purposes of:
(a) contacting you (for example, as part of customer service or to send you updates about our Services);
(b) managing your account and relationship with us and improving your experience when you use our Services;
(c) researching or surveying, and asking you to participate in such research or survey, about our product or Services;
(d) marketing and promotion of our Services or related products, including those of a third party product which are related to our Services (If you do not want us to use your data in this way, please let us know by contacting us through Customer Center which can be found within our Services);
(e) sending you, on our (or a third party's) behalf, offers, promotions, information, newsletters, and communication regarding our Services or products and merchandises relating to our Services;
(f) creating reports, analysis, or similar services for use by us for the purposes of research or business intelligence, for example, to track potential problems or trends with our Services;
(g) measuring and analyzing the effectiveness of advertising, including advertising of third parties placed within the Services;
(h) monitoring the Services, including the Website, Games, Applications, and networks, and operation thereof;
(i) resolving disputes or issues;
(j) tracking purchases and usage information;
(k) preventing cheating, crime, or fraud; and
(l) any other purposes as we determine, in our sole discretion, to be necessary or required to ensure the safety and/or integrity of our users, employees, third parties, public, and/or our Services, or to comply with the requirements of any applicable law.
When you use our Websites we will store cookies on your computer in order to facilitate and customize your use of our site. A cookie is a small data file, which a website stores on your computer or mobile device that can later be retrieved to identify you to us.
(a) allow us to recognize you and your device, for example by identifying your IP address,
(b) allow our Services to interact with a third-party social network or platform (where you have chosen to allow such interaction);
(c) allow our payment processors to process your payment instructions;
(d) provide you with more customized Services, for example, to provide our Services in your preferred language; or
(e) obtain data which will allow us to understand how people are using our Services so that we can improve them.
We may use an outside ad serving company to display banner advertisements on our Websites or within our Services. As part of their service, they will place a separate cookie on your computer. We and our third-party ad server will collect and use non-personal identifiable information about you, such as your IP address, browser type, device information (such as device type, resolution, operating system, etc.), the server your computer is logged onto, the area code and zip code associated with your server and whether you responded to a particular ad. In addition, we may install third-party modules within the smartphone versions of the service application in order to measure the effectiveness of advertising, including advertising of third parties, placed within the Services.
4. With whom your information is shared
We do provide some of our Services through contractual arrangements with affiliates, services providers, and other third parties. We and our service partners use your personal information, including personally identifiable information, to operate our Websites and to deliver their services.
We will share your personal information with such third parties for all purposes described in Section entitled “With whom your information is shared” and also:
(a) as reasonably necessary in order to provide the Services to you (for example, by providing your personal information to other companies or individuals we hire to perform the Services on our behalf or to communicate with you);
(b) where it is necessary to carry out your instructions (for example, to process a payment instruction, we must provide your personal information to our payment processors);
(c) when you submit information as part of a competition or otherwise interact with our social media channels (for example, by providing a testimonial about one of our Services), we may publish the information you submitted, alongside your name and home country on our websites and social media channels;
(d) in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and/or any other agreement with you;
(e) to protect the rights, property, or safety of us, our users, or others; or
(f) as we reasonably believe is permitted by law or regulation.
We will encourage our service partners to adopt and post privacy policies. However, the use of your personally identifiable information by our service partners is governed by the privacy policies of those service partners and is not subject to our control.
Sharing of Non-Personal Identifiable Information
We may also provide non-personal identifiable information about users (where your data is on an anonymous and aggregated basis) to third-party companies, including but not limited to third-party advertisers, consultants, service providers, and our affiliates. Such data will not include any information by which you could be personally identified.
Interactions with Third-Party Social Networks or Platforms
You understand that where you allow your account with us to interact with any third-party social network or platform, we may share data about you with your contacts (and vice versa) in order that you may enjoy playing socially. This data includes your name, your social media profile, picture and your scores, and/or progress in our Games.
Compliance with Legal Obligations: Occasionally we may be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate governmental authorities. We will disclose personally identifiable information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our Services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
5. Security Safeguard
Skypeople. takes reasonable measures to protect your information from unauthorized access or against loss, misuse, or alteration by third parties.
Although we make good faith efforts to store the information collected on the Service in a secure operating environment that is not available to the public, we cannot guarantee the absolute security of that information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaining access to this information. We do not warrant or represent that your information will be protected against, loss, misuse, or alteration by third parties. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security
6. Accessing, Correcting, and Deleting Your Information
Upon request, we will provide you with information about whether we hold any of your personal information. If your personal information changes, or if you no longer desire our Services, you may correct, update, delete inaccuracies, or delete your personal information by making the change within your account settings or by contacting us. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. We will respond to your access request within a reasonable timeframe.
You may opt out of receiving promotional emails from us by following the instructions in those emails by emailing us with the contact information provided in this policy. If you opt-out, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations.
You may also opt out of receiving SMS notifications from us, either via SMS or by emailing us.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide you Services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
8. Our Policy Concerning Children
While the Websites/Apps may be visited and/or played by children, we do not knowingly collect or use any personal information from children under the age of 13 and hereby specifically prohibit any user under the age of 13 from providing us with any personal information. If you are a parent of a child under 13 years of age and you believe your child has provided us with personal information, please contact us at help_FiveStars@skypeople.co.kr and we will delete the information from our system.
9. Modification to This Policy
10. International Transfer
11. Contact Information of Data Controller
502, 253, Pangyo-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea
If you have any questions or concerns about our data privacy practices, or if you have any requests for resolving issues with your personal information, please contact us at 'help_FiveStars@skypeople.co.kr'
notice date : 25 Jan 2023
enforcement date : 25 Jan 2023